Support Services
Bonnie’s Support Services is all about women and their children. We exist to assist women to live safely and make the most of life’s possibilities. Our support services are big and small because the barriers that stand in a woman’s way come in all sizes too.
Case Management
This is how we support you and your unique situation. No two families are the same.
Your Family Worker will help you identify goals for yourself and/or your family through a holistic assessment and then she makes a plan to help you reach them. This is called your case plan. If you agree, Bonnie’s coordinates and manages the plan with you, accessing all relevant health and community support options.
If you live in the community and not in Bonnie’s accommodation, you can still access our support workers. Outreach work gives practical and emotional support to women with children, who are experiencing or escaping domestic violence, or are homeless or at risk of homelessness. This support varies from individual to individual but may include support regarding tenancy, legal, community housing, life skills and immigration.
Outreach services
This is how our support workers can help you if you live in the community but not with Bonnie’s. Outreach work gives practical and emotional support to women with children, who are experiencing or escaping domestic violence, or are homeless or at risk of homelessness. This support varies from individual to individual but may include help with tenancy, legal, community housing, life skills and immigration.
Drop-In Service
We’re available in places that are easy for you to visit.
Due to our main location being confidential, it can often be difficult for women to find out that help like ours exists. In 2016 we partnered with Liverpool Women’s Health Centre so more women can easily and confidentially receive from expert domestic violence workers.
The Health Centre is a neutral place, with GPs, health nurses, acupuncture and many other services. Care takes place on many levels and no one knows why the woman is visiting or what information she is seeking.
Rapid Response
Crisis needs a rapid response.
Domestic violence doesn’t stop on the weekend and neither do we. From 5pm on Friday to 9am Monday, we can make sure that women and children escaping domestic violence during these times can get immediate support.
Supporting culturally and linguistically diverse families
Our team of bilingual workers can speak English, Vietnamese, Spanish, Serbian, Greek and Arabic fluently. We have the means to connect clients with interpreters at all times. Every year, Bonnie’s welcomes women from all different backgrounds.
