Bonnie Support Services

Bonnie Support Services

About Bonnie’s

We are Bonnie Support Services Ltd but most people call us Bonnie’s…

We’re an all-female not-for-profit support service, supporting women and children to lead the best lives they can. Established in 1975, we are committed to bringing our almost 50 years of experience, understanding and best practices to make a real impact. Read more about our incredible long history here. We are a registered Community Housing Provider and are funded mainly by the Department of Communities and Justice (DCJ) under the Going Home Staying Home program.

How we work –
the Bonnie’s Journey to Safety

How We Work

Hear about Bonnie’s in…

We are Bonnie’s – Meet the team

We are highly skilled women from diverse backgrounds. We share strong feminist principles and live by the belief that everyone has a right to safety.

Homelessness and domestic and family violence affect people from all different cultures. In order to best assist women from non-English speaking backgrounds, our bilingual staff are fluent in English, Vietnamese, Spanish, Serbian, Greek, Croatian, French, German, Fijian, Hindi, Urdu, Cambodian, Japanese and Nepalese. We can connect with interpreters at all times if you speak another language.

Tracy Phillips – Executive Officer

Tracy was born on Gadigal land (Sydney). Throughout the 1980s she worked for ABC Radio in the broadcaster’s archives and has since spent 30+ years working in the community and not-for-profit sectors as well as in government departments, including Social Security, FACS and Health. Her work in the community sector has primarily been in child protection, mental health and domestic violence. When she is not working, Tracy enjoys reading, travelling and hiking.

An – Program Manager

An was born in Vietnam and is fluent in Vietnamese as well as English. She has a background working in mental health, child protection, domestic violence and social work. An says she likes to cook and look for kitchen gadgets though ‘This is not to say I am a good cook!’

Heike – Finance Officer

Heike is passionate about the not-for-profit sector, she has worked for community organisations for the past 30 years in a variety of roles. Her expertise is in the areas of accounting, commerce and community services. Heike sees her role as ensuring that efficient financial systems are in place and that financial information is communicated timely, professional and easy to understand.

Marcela – Environmental Officer

Marcela was born in a South American country – Chile. Prior to Bonnie’s, she worked at an organisation which cared for and supported individuals with disabilities. Marcela was a Support Worker for 5 years. She loved working with and alongside her colleagues.

Ciara – A/g Program Manager

Ciara was born in Sydney, although completed some of her studies in both Ireland and Sweden. She has completed a Bachelor of Human Movement and Health Education (Secondary) at Sydney University and is completing her Masters in Human Rights Law and Policy at the University of New South Wales. Prior to working at Bonnie’s, Ciara was working as a high school teacher teaching Maths, Food Tech & PDHPE. Ciara enjoys meeting new people, learning about different cultures and travelling. Ciara spent four months teaching English to children in Cambodia.

Vasita V – Administration Officer

Vasita is an Indigenous Fijian, born and lived in Fiji all her life. Vasita arrived in Sydney in August 2022 for further studies. She worked in the banking sector – Westpac Fiji for 14 years in the various departments – Customer Service, HR & AML Risk. She loves meeting people, travelling to learn about new places and culture, spending time with friends & family and is a crazy rugby fan – who loves watching rugby. Currently pursuing a Diploma in Leadership and Management Program.

Maddy – Social Media & Marketing Officer

With 12 vibrant years in the digital marketing world, Maddy has danced through both private and public sectors, juggling roles from agency to client-side. Anchored in design and communication, she's not just about business – Maddy's heart beats for making a genuine, lasting impact. Meet the spirit behind our strategies!

Sandra – Administration Officer

Sandra was born in Sydney. She has an administration and finance background, spending many years in the Tax Office before a 20-year stint in community organisations in the Liverpool and Bankstown areas. Her hobbies include reading, dancing and spending time with family.

Fiona – Special Projects

Fiona was born in Sydney and has lived most of her life on Gadigal land. She has worked in a range of roles across direct service, organisational support, research, monitoring and evaluation mostly in the non-government sector, but also in government and the for-profit sector. Outside of work she enjoys reading, walking and gardening.

Our Intake/Community Network Officers

The Community Worker will be your first point of contact at Bonnie’s. She can provide information about our services or can refer you to other services that you need. If you require accommodation, she will get the information from you that we need to provide assistance. The Community Worker can talk to you about the services Bonnie’s provides and answer any questions you have when you are taking the first steps to get support.

Meet our Intake Workers: 

Our Tenancy Workers

Our Tenancy Workers can assist you with your housing needs. They have links to local Real Estate Agents and Housing NSW, and can help you to find the most appropriate housing for your needs and eligibility and advise you about social housing assistance that may be available to you.

Meet our Tenancy Workers: 

Our Family Workers

A Family Worker will work with you to develop a case plan to help you to achieve your goals. If you are living in domestic violence she can help you to work out a safety plan. She can assist you in dealing with the police and the legal system, developing living skills to maintain your tenancy, provide advice and support, link you up to a counsellor, health services, parenting and other groups. The Family Worker can advocate on your behalf and refer you to other services you require. She will work with you and our Child Support Worker to assist your children if that is needed.

Meet our Family Workers: 

Our Child and Youth Worker

A Child and Youth Worker can work with you and your child alongside a Family Worker to provide case management support that your child/ren may require. She can assist you with parenting issues you might have and can provide assistance to refer your children to other services that they need, such as schools, childcare or health services.

Meet our Child and Youth Workers: 

Our Specialist Workers for Children and Young People

Our Specialist Child Workers support children (and their Mums) who have complex mental and social health needs.

Meet our Specialist Workers for Children and Young People:

Our Rapid Response (DVRE) Team

Domestic violence doesn’t stop over the weekend and neither do we. From 1 pm on Friday to 9 am Monday, we make sure that women and children escaping domestic violence during these times can get immediate support. That’s where our team comes in.

Meet the DVRE team:

Community Workers Groups

Community Workers Groups work with particular cultural or ethnic groups to provide support and information and reduce isolation for those women.

Meet our Community Workers Groups: 

Our Board

Betty Green – Chairperson

Betty is a committed feminist advocate and her work in the women’s community services spans three decades. Violence against women, particularly domestic violence, has been her focus.

She has served on numerous management committees and boards in the community sector locally as well as a state-wide peak body, Women’s Health NSW and on government committees such as NSW Premier’s Council for the Prevention of Violence Against Women (2009-2013) and the NSW Domestic Violence Death Review Team (2010-2014) and nationally as a committee member of Australasian Council of Women and Policing. She co-founded NSW Domestic Violence Committee Coalition in 2006 and is the recipient of an Edna Ryan Award for Community Activism (2006). She is currently a PhD candidate undertaking research on domestic violence death reviews in Australia.

Wendy Morgan – Vice Chairperson

Wendy Morgan is an Aboriginal Woman from the Dyiringanj People of Wallaga Lake that forms part of the Yuin Nation on the Far South Coast of NSW. 

Wendy is an activist and Aboriginal rights advocate who has worked with government, NGO’s and local land councils for more than 30 years. She is currently the director of Gandangara Local Aboriginal Land Council and founder of Guntawang Aboriginal Resources Incorporated, an organisation that facilitates arts and crafts activities. Previously Wendy was employed by the Commonwealth government for 28 years and has since been an experienced board member, working on boards such as: The Gulaga and Biamanga National Parks Board of Management, Aboriginal Housing Office, Seniors Rights NSW, The Commissioner on Aged and Disabilities, Aboriginal Fairfield Advisory Group, Ministerial Advisory Committee on Ageing (MACA), The Fairfield Working Group with Govt and Non-Govt representatives. She is currently the chairperson of ‘Our People our Way’ with the South West Sydney Department of DCJ.

Frances Atkins – Treasurer

Frances has over 10 years’ experience in banking and finance and is a vice president at J.P. Morgan’s Corporate and Investment Bank. 

Frances is currently completing a Masters in Business Administration at AGSM. She has experience advising senior management, boards and committees on a range of corporate and strategic matters. She participates in confidence-building programs for young girls in primary and high school, and mentors female university students seeking a career in business and finance. Frances has a keen interest in supporting women in the workforce and is pleased to join Bonnie’s board to contribute to improving opportunities for women.

Amelia Scott

Amelia Scott is Bonnie’s longest serving Board member. Amelia has a wealth of experience in health and in particular women and children’s health.

She completed General Nursing and Midwifery and is currently employed by a Local Health District as a Child and Family Health Nurse. Amelia initially joined Bonnie’s Board to promote community liaison with the Area Health Service and has been inspired by Bonnie’s innovative support work with women and children, to stay involved.

Karen Beetson

Karen Beetson is a Mandandanji woman from south west Queensland. Karen has worked for over 30 years in Aboriginal Community Development beginning her career in Aboriginal Employment and Education and has worked for NSW Juvenile Justice. 

Prior to her appointment as Deputy Director Aboriginal Health SWSLHD Karen was the Manager of Tharawal Aboriginal Corporation/ AMS Family and Community Programs. Her managerial scope included Tharawal’s Child and Family teams as well as the Social and Emotional Wellbeing team, Sexual Health, Hepatitis and HIV and the Djurali Tackling Indigenous Smoking Team and Healthy Lifestyle Programs.

Karen has served on several Boards of Aboriginal Corporations throughout her working career and is a current Board member of Bonnie Support Services.  Karen is an artist and in her earlier career has been involved in the development of the Mil-Pra Art Exhibition, Commonwealth Education State-wide Art Camps and her work has adorned the Juvenile Justice Annual report as well as utilising her artistic skills to develop cultural representations of core CBT concepts for their Dthina Yuwalli Aboriginal Drug and Alcohol program.

Karen has a diploma in counselling and Advance Diploma in leadership and management.

Dr Lai Heng Foong

Dr Foong is a Senior Emergency Physician and Sexual Assault and Forensic Physician based in Sydney who has a passion for Public Health, including Domestic violence, Disaster preparedness, Climate Change and Health, Indigenous Health and the social determinants of health.

Before she studied medicine, she completed a Master’s in Public Health at Johns Hopkins Bloomberg School of Public Health in Baltimore, Maryland, U.S.A.  She is currently the Chair of the Public Health and Disaster Committee of the Australasian College for Emergency Medicine (ACEM) and a member of the Indigenous Health Committee. She has travelled to Cuba, Vietnam, Pakistan and Sri Lanka to teach Emergency Medicine, and to discover new cultures and local food.  Dr Foong has conducted and presented research on Domestic violence, and been an invited speaker on health impacts and health system response on this area.  She is the Clinical lead of the NSW ED Community of Practice (CoP) in Covid-19 Pandemic Response.  She is a strong advocate for health equity and supporting the most vulnerable people in our community.  She has contributed to the Network of Women in Emergency Medicine (NoWEM) on domestic violence and anti racism and currently sits on the Antiracism and Discrimination Committee of the South West Sydney Local Health District.  Her other areas of interest include refugee health, multicultural health and improving cultural competency in healthcare providers.  She is the Chair of the Medical Staff Council and enjoys mentoring women in her workplace and community to rise to their fullest potential.